Massachusetts Crisis Resources

Massachusetts Crisis Resources

Alma is not an emergency service. If you or someone you know is in crisis or needs immediate help, please use the list of resources below. Caring professionals are available to provide you with support and understanding.


24-hour hotlines

Organization Name

Service Type

Contact Information

Services offered: Free, 24/7 help for those who are in crisis or experiencing distress. 

Who they serve: Anyone.

For more national resources, see National Crisis Resources.

Call or text 988 to reach a live representative

Samaritans Statewide Helpline

The Samaritans Statewide Helpline is available to anyone in Massachusetts who needs emotional support.

Service: Confidential 24-hour hotline to receive help from trained volunteers.

Call or Text: 1-877-870-4673

Samaritans Southcoast

For individuals experiencing a mental health crisis and/or suicidality. 

Service: Confidential 24-hour hotline providing suicide prevention.


New Hope

New Hope works throughout South-Central and Southeastern Massachusetts with those affected by domestic and sexual violence.

Service: Confidential Hotline

Call: 1-800-323-HOPE

COMPASS Helpline

For anyone who could benefit from assistance navigating the mental health system and related systems of care. 

Service: Referrals and a hotline.

Call: 1-617-704-6264 or 1-800-370-9085



Other resources

Organization Name

Service Type

Contact Information

Emergency Services Program Mobile Crisis Intervention

For anyone experiencing a mental health crisis or for a loved one experiencing mental health or substance abuse crisis.

Service: Mobile crisis intervention, referral linkage, and risk assessment.

Call: 1-877-382-1609

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