Activate your Alma Client Portal account after your provider sends you an invitation. Follow these steps to set your password and verify your account.
Activate Your Account
- Select the link in your invitation email to open the Client Portal.
- Select Create account, then create a password and confirm that you agree to Alma's privacy policy, terms of service, and receipt of electronic notifications.
- Look for a verification email at the same address and select the link within five days to verify your email address. Alma requires email verification before you can access the Client Portal.
- Look for a confirmation email with your username, which is your email address. This email also includes a direct link to the Client Portal and asks if you want to set up multi-factor authentication.
| Note: Your provider sends your invitation when they request intake information from you. If you have not received an invitation, your provider has not requested this yet, or the Client Portal is not yet available for your account. |
FAQs
How do I get access to the Alma Client Portal?
Your provider sends you an email invitation when the Client Portal is available for your account and they request your intake information.
How long do I have to verify my email for the Client Portal?
You have five days from when Alma sends the verification email.
What is my Alma Client Portal username?
Your username is the email address that received your Client Portal invitation.
Still Need Help?
Contact us by selecting the Help button in the bottom right of the page.