Update Your Email
- Log in to the Client Portal and go to the Personal Information tab.
- Select Edit next to your current email address.
- Enter your password to verify your identity.
- Enter and confirm your new email address, then select Save Changes.
Alma logs you out automatically after you update your email. You receive a confirmation email at both your old and new email addresses, and Alma notifies your provider as well.
Enable Multi-Factor Authentication
- Log in to the Client Portal.
- Go to the Account and Security tab.
- Follow the prompts to set up multi-factor authentication using an authenticator app or a text message code.
FAQs
How do I update my phone number in the Alma Client Portal?
Contact your provider directly. Alma does not update phone numbers through the Client Portal.
How do I delete my Alma Client Portal account?
Review Alma's Privacy Policy, then select Help in the bottom right corner of the Support Center to start a request. Alma guides you through the next steps.
Please note that Alma operates in a regulated healthcare space, so we follow specific legal requirements for retaining and deleting your data. This can affect how quickly Alma processes your request.
Still Need Help?
Contact us by selecting the Help button in the bottom right of the page.