Schedule or Reschedule an Appointment in the Alma Client Portal

Request a new appointment with your provider or reschedule an existing one directly through the Alma Client Portal.

Request an Appointment

1. Log in to the Client Portal and select Request Appointment in the upper right corner.
2. Select your desired date and time, then select Request Now.
3. Alma sends an auto-populated message to your provider through Secure Messaging so they can schedule the appointment.

Reschedule an Appointment

1. Go to your existing appointment details and select Request Reschedule.
2. Choose a new date and time, then select Request Now.
3. Alma sends an auto-populated message to your provider through Secure Messaging so they can schedule the appointment.

Cancel an Appointment

If you need to cancel your appointment for any reason, you can select make changes to my appointment > cancel and a secure message will be auto-populated with a cancellation request to send to your provider. You can also contact your provider directly through their preferred communication channels. 

FAQs

How can I schedule an appointment with my provider without logging into the Client Portal? 

Currently, you have to create a Client Portal to schedule or reschedule appointments with your provider directly. If you don’t have client portal access, you will need to reach out to your provider through their preferred communication channel to schedule, reschedule, or cancel appointments. 

What if I don't see any available appointment times? 

If no appointment times are available, your provider may not have opened additional availability yet. Please contact your provider directly through their preferred communication channel for assistance.

How far in advance can I schedule an appointment? 

Available booking windows vary by provider. The Client Portal will display all appointment times available for scheduling.

Still Need Help?

Contact us by selecting the Help button in the bottom right of the page.