Overview
Providers at Alma are specialized to help with all types of concerns like anxiety, trauma, relationships, addiction, and more. Using Alma’s online directory allows you to find a provider who’s right for you based on your needs, your location, and your preferred insurance or payment method. Here you’ll find a helpful guide to navigating a provider’s profile so you can find the right match for care.
Getting Started
To get started, navigate to helloalma.com and Alma will guide you to a selection of providers who fit what you’re looking for.
- Select Your Type of Care: Choose the type of therapy you're looking for, such as individual therapy, couples therapy, medication management, child or adolescent therapy, or family therapy.
- Define Your Preferences: Answer a series of questions to narrow your search. You'll specify your preferences for a provider's specialties and identity, their treatment approaches, and your desired session format (virtual or in-person).
- Enter Your Location: Provide your zip code to find a provider licensed to practice in your state.
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Choose Your Payment Method: Select how you plan to pay for sessions.
- If you choose Insurance or EAP, you'll be asked to select your specific insurance company.
- If you choose out-of-pocket, you'll be asked to select your desired session cost.
- Select "See my results" to get a list of top provider picks based on your preferences. You can always click "See more options" to see a list of more providers in your area who fit your search criteria.
Reviewing a Provider Profile
Once you’ve clicked on a provider profile to learn more, before requesting or scheduling a consultation, review their profile to determine if their form of care would be the best potential fit for your needs.
Beyond checking the location, accepted insurances, licensure and credentials of a provider, be sure to read their bio, which answers the question “What can I expect from working with this provider?”
Most providers will also include questions and answers to help you learn more about them.
Some providers allow you to view their availability and self-schedule a consultation without needing to submit a Consultation Request.
- If a provider offers consultation self-scheduling, you can click Book a consultation and select the time that works best for you for a 15-minute consultation.
- If a provider does not offer self-scheduling, select Request a consultation and the provider will reach out to you to schedule a 15-minute consultation.
Using Alma's Cost Estimator Tool
If you’re planning to pay for your sessions using your insurance, you can also use the Cost Estimator Tool to view your estimated payment responsibility while browsing a provider's profile.
To do this,
- Go to the provider's Alma profile.
- On the right side of the page, click See Estimated Cost.
- Enter your insurance information, then click See cost estimate.
After you use the tool once, your cost estimate will automatically appear when you view other provider profiles.
Booking a Consultation
Once you feel you have found a provider who might be right for you, click Book Consultation, enter the required information, and if the provider accepts your request, you may receive an email notification from Alma (it is up to the provider to choose whether or not to send this notification). You can expect to receive a direct message (text or email) from the provider within 2–3 business days to schedule a time for the consultation.
Once you've booked or requested a consultation, see What to Expect After You Request a Consultation and Tips for Consultation Calls to prepare for your upcoming appointment.