Client Resources

• New to Using Insurance with Alma? Start Here
• Can I Use My Insurance Plan at Alma?
• Alma’s Participating Insurance Plans
• Understand your In-Network Coverage: Deductibles, Copays, and Co-Insurance
• How Alma Verifies Your Insurance Benefits and Estimates Your Cost
• Request a Review of Your Insurance Eligibility or Cost Estimate

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• Use the Alma Directory to Find a Provider
• Use Alma’s Cost Estimator Tool
• A Guide to Consultation Requests (CR)
• Prepare for Your Consultation Calls
• Direct Appointment Booking
• How To End Care With Your Provider

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• Alma Client Waiver
• View Your Cost Estimate in The Alma Client Portal
• What to Expect from Your Intake Paperwork
• How to Join a Telehealth Appointment
• Alma Telehealth FAQ's
• Telehealth Troubleshooting

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• How to Access the Alma Client Portal
• Create Your Alma Client Portal
• Manage Your Alma Client Portal Account Settings
• Reset Your Alma Client Portal Password
• Message Your Provider in the Alma Portal
• Schedule or Reschedule an Appointment in the Alma Client Portal

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• How Billing Works at Alma: From Claim to Invoice
• Enroll in Autopay
• Update or Remove Your Payment Method
• How to Review and Pay Your Alma Invoice
• Use Link to Pay an Invoice
• Use FSA, HSA, or HRA Funds to Pay for Alma Sessions

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• Use Your Employee Assistance Program (EAP) at Alma
• How to Apply Your EAP Benefits to an Alma Session
• What You Need for Your First EAP Visit
• Optum's Premium EAP, Emotional Wellbeing Solutions: Client FAQs
• Continue Care Beyond Your EAP Benefits

• Common Reasons Your Insurance May Not Cover Therapy
• Out-Of-Network Care at Alma
• How to Pay for Therapy Without Insurance Coverage
• Why Alma Doesn’t Participate with your Insurance Plan

• General Mental Health Resources
• National Crisis Resources
• Teen Resources
• Arizona Crisis Resources
• Connecticut Crisis Resources
• Delaware Crisis Resources

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• Glossary: Alma and Insurance Terminology
• Report an Alma Integrity Standards Violation
• What is a Psychological Test / Evaluation (and Do I Need One)?